FAQ

Frequently asked questions

How do I put my Juicer together?


Firstly unpack all parts in the box and put on a kitchen bench or table Unwrap all the plastic and separate all the parts Place the motor body of the juicer near a power point ready for use Take the Drum out and have it ready Pick up the Auger and place this inside the Drum with the metal part towards the Silicon ring at the back of the Drum. Place the Metal Part of the Auger through the Silicon Ring at the back of the Drum Take the Juicing Cone / Screen and place this over the Auger. Ensure that the Metal Mesh Part is in line with the hole at the bottom of the Drum. Pick up the End Cap and attach this to the open part of the Drum and lock into place. If your juicer comes with an adjustable end cap ensure that it is attached to the end of your Machine. Your Front end is now complete and ready to attach to the Motor base. Ensure you Locking Clip on the end of the Motor base is set to “Open” Now attach your front end to the motor base ensuring the juicing chute is vertical and facing upwards. Move your Locking clip to closed and your juicer is ready to use.




What Ingredients are Horizontal Juicers great for?


Celery, hard vegetables, hard fruits, leafy greens, wheat grass. Can be used to make celery juice, vegetable juice, citrus juice, fruit juice, leafy greens, nut butters, nut milks, pasta, wheat grass juice, baby foods, frozen desert + more.




What pressure setting should I have for each ingredient?


For hard and firm produce, Omega’s supplied manual says to use a higher setting, which increases juice yields. However, a high pressure makes it more difficult for the juicer to eject pulp from softer produce causing your juice to be more pulpy. So that’s where you need to adjust to a lower setting for best results.




How should I store my leftover juice?


We recommend drinking your juice as soon as possible to get the most nutrients. If you do have some leftover to store, make sure to use a container with an airtight lid to prevent oxygen from reaching and degrading juice, and to refrigerate as soon as possible.




Do I  have to slice vegetables and fruits before juicing?


Yes, we recommend cutting your fruits and vegetables into smaller, 2 inch pieces to help optimise yield and reduce pulp. See below for recommendations for various produce: Vegetables
We recommend preparing your vegetables by cutting them into a size such that the pieces will fall through the feeder chute without needing to be pushed down. Chop carrots into half-inch discs and all other root vegetables such as beetroot to a similar size. Fruits
Ensure you cut pieces into a size that will easily drop down the feeder chute. Remove skins from citrus fruits. If the Omega becomes clogged then this can be remedied by feeding a harder fruit or vegetable through like a cube of carrot. Leafy Greens
Roll leaves into cigar shaped parcels and then fold them in half, ensuring that the size is not too big for the feeder chute. It is best to use dry leaves as wet produce can be difficult to process, so it's recommended that produce is dried with kitchen town prior to use. Celery Cut your celery into small pieces no longer than 2 inches and place them down the chute individually.




Where can I get my Omega Juicer spare parts from?


here is a link at the below of the Omega Juicer India website called Spare Parts You can find your juicer parts here https://www.omegajuicers.in/spare-parts




One of my juicer parts has broken, what can you do about it?


Please take a photograph of the broken part where possible and e-mail our customer service team on omegajuicersin@gmail.com including the photograph of the part, a brief description of the damage and your details. We will send out the new part to you as soon as possible or contact you to discuss the matter further.




What pressure setting should I have for each ingredient?


For hard and firm produce, Omega’s supplied manual says to use a higher setting, which increases juice yields. However, a high pressure makes it more difficult for the juicer to eject pulp from softer produce causing your juice to be more pulpy. So that’s where you need to adjust to a lower setting for best results.





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